Common symptoms & requirements
- Files inaccessible
- Storage not recognised
- Missing or deleted files
What we assess
- Storage condition and reported data loss
- Feasibility and necessary authorization
Options we can discuss
- Discuss suitable recovery options after assessment
What to know
- Recovery is not guaranteed. Data work requires separate approval; tell staff about important files before work begins.
How it works
- Share your model and requirement
- Bring your device for inspection
- Discuss the options and separate quotation
- Approve paid work before it starts
- Staff test completed work
Good questions
How is the quotation decided?+
Staff assess your exact device model and issue, then explain the options and quote separately. No paid work proceeds without your approval.
Is inspection the same as servicing?+
No. Initial inspection for an unknown problem is free. General servicing, repairs and replacement parts are separate paid work.